Last updated: 11 / 06 / 2025
Yella Ride LLC ("YellaRide," "we," "us," or "our") is committed to protecting your privacy.
This Privacy Policy explains:
By accessing our platform or using our mobile app, you agree to the terms of this Privacy Policy.
We collect the following categories of data:
A. Personal Identification Data
B. Booking & Transaction Data
Note: YellaRide collects prepaid booking payments. However, security deposits are handled directly by the rental operator, not by YellaRide.
C. Device & Usage Data
We use your data to:
| Purpose | Example |
|---|---|
| Complete your booking | Sending booking details to the rental operator |
| Customer communication | Booking confirmation, reminders, updates |
| Improve platform/app | Crash reports, app analytics |
| Marketing & promotions (optional) | Discounts, offers, app updates |
We never sell your personal data to other businesses.
We share data with:
| Recipient | Purpose |
|---|---|
| Rental Operators (vendors) | So they can prepare your car & verify documents |
| Payment Gateways (Stripe / PayPal / banks) | To process your prepaid booking |
| Marketing & analytics tools (Meta, Google Analytics, Firebase) | App performance & advertising |
| Legal authorities (if required) | Fraud prevention, compliance with law |
Rental operators receive only the minimum necessary information (name, phone number, pickup date, car type).
We use cookies to:
Users can manage cookie preferences anytime using browser settings.
Full Cookie Policy is available separately at /cookies-policy.
| Data Type | Retention Period |
|---|---|
| Booking records | 7 years (legal accounting requirement) |
| Marketing data (if subscribed) | Until user opts out |
| Account data | Until user deletes account |
Depending on your region (including CCPA & GDPR-style rights), you have rights to:
To make a data request:
📧 Email: privacy@yellaride.com
We will respond within 30 days.
We will send promotional emails or app notifications only when:
You can unsubscribe anytime.
We use:
We work continuously to protect user information from unauthorized access, loss, or misuse.
YellaRide is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
We may update this Privacy Policy. Changes will be posted:
If you have privacy questions or requests: